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Part 1 of 10 in Starting a Shopify store: the money side.
Plenty of good products make bad online businesses, and usually for a dull reason: the money left after one order is too small to pay for everything else. You can find that out in an afternoon, before you pay for a store.
You need three numbers.
1. What one order leaves you
Start with a single, typical order and follow the money. Here’s a worked example for a hand-poured candle that sells for $28:
$9.99 is your contribution per order: what each sale adds before the costs you’d pay anyway. Notice that postage is the second-biggest line. For small, heavy or fragile products it’s often the biggest.
Things people forget at this step:
- Free shipping isn’t free. If you don’t charge it, you pay it. Put the real postage in.
- Discounts. If you’ll run sales, use the price after your usual discount, not the full price.
- Breakage and returns. If 1 order in 30 comes back or arrives broken, add about a thirtieth of the order cost to every order.
2. What the store costs you each month
These are the costs you pay whether you sell or not: the Shopify plan, apps, a domain, an email tool. For a lean start that’s often somewhere between $35 and $80 a month. Part 2 goes through every line.
For the example, let’s say $55 a month.
3. How many orders close the gap
Divide the monthly cost by what one order leaves:
$55 ÷ $9.99 = 6 orders a month to cover the store.
Six candles a month to break even is a gentle bar. Order 7 onward is profit, before your time.
Now try the same thing with a smaller candle: $14, costing $4.50 to make, same postage and packaging. One order leaves −$0.71. No number of orders fixes that: every sale loses money, and selling more loses more.
What to do when the numbers don’t work
In this order, because the first fixes are the least painful:
- Get two items into one box. Postage and packing are per order, not per item. A second $14 candle in the same box adds about $9 of profit and turns the order positive. That’s what bundles, quantity breaks and minimum orders are for.
- Charge for shipping, or set a free shipping threshold above your average order instead of making it always free.
- Raise the price. Small sellers almost always underprice. Part 3 covers how to price with room for discounts.
- Lower the product cost: bigger material orders, a simpler package, a lighter jar.
- Change the product: a bigger size, a set, a refill.
A quick pass/fail check
Before you build anything, you want honest “yes” answers to these:
- One typical order leaves a positive amount after product, postage, packing and fees.
- That amount is more than about a quarter of the order value, so a discount or a return doesn’t sink it.
- The number of orders a month you need to break even is one you can imagine reaching in a few months.
- You know how you’ll get the first 20 orders (friends, an existing following, markets, a community).
If you have those, the store is worth building. If not, the fix is in the numbers, not the website.
Next in the series: what a Shopify store really costs in year one.
Questions people ask
What profit margin should a product have to sell online?
A common rule of thumb is that the product cost should be no more than about a third of the price, so there's room for shipping, fees, discounts and ads. It's a starting point, not a law; the calculator tells you what your actual numbers leave.
Should I include my own time?
Yes, at least roughly. If an order takes you 20 minutes to make and pack, and leaves $4, you're working for $12 an hour before any other costs. That's worth knowing before you scale it.
What if the numbers don't work?
Look at order size before price. Shipping and packing are paid once per order, so two items in one box often turn a losing order into a fine one. Then look at price, then at product cost.