Find out where your customers come from
Pixels and UTM links miss word of mouth, podcasts, creators and group chats. Asking buyers right after they order is the cheapest way to see the channels your ad dashboards can't.
Our app for this
HearAbout Surveys
Asks buyers how they found you on the Thank you page and shows which channels bring in sales. Free during launch, on every Shopify plan.
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Guides
What Shopify does on its own first, then the app way, with real screenshots.
- How to add “How did you hear about us?” to Shopify checkoutAsk buyers how they found your store on the Shopify Thank you page, on any plan, tag each order with the answer, and see sales by channel.
- How to measure word of mouth, podcast and influencer sales on ShopifyDiscount codes and UTM links miss most sales from podcasts, creators and friends. How to measure those channels on Shopify and read the gap.
- Post-purchase survey questions that people actually answerWhich questions to ask after checkout, how to word the answers, and which follow-ups are worth one more tap. With examples by store type.
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Free tool
Runs in your browser. Nothing is sent anywhere.
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Compared with other apps
Including the paid ones, with prices checked on the App Store and a section on when the other app is the better pick.
- Best post-purchase survey apps for Shopify (2026)Five post-purchase survey apps for Shopify compared by what they're best at, with prices from their App Store listings checked November 2026.
- Fairing alternative: HearAbout vs Fairing for post-purchase surveysHearAbout and Fairing both ask “How did you hear about us?” after checkout. Features, prices checked on the App Store, and when Fairing is the better pick.
- KnoCommerce alternative: HearAbout vs KNO post-purchase surveysHearAbout and KNO Post Purchase Surveys compared: question limits, targeting, integrations and prices from both App Store listings, checked November 2026.
- Zigpoll alternative: HearAbout vs Zigpoll for attribution surveysZigpoll does surveys everywhere; HearAbout does one thing after checkout. How they compare on features and response limits, with prices checked November 2026.
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From the blog
- Black Friday 2026 checklist for small Shopify storesA day-by-day Black Friday and Cyber Monday checklist for small Shopify stores: margins, stock limits, test orders and what to ask buyers.
- Three small Shopify apps, one job eachVolumo, HearAbout and OrderCap are now on the Shopify App Store. What each one does, why we keep them small, and what's coming next.
- Find out where your first 100 customers come fromHow to ask new customers where they found you, keep friends and family out of the numbers, and what to do with your first 100 answers.